Terms & Conditions

SHIPPING INFORMATION

Delivery in DK is fulfilled by one of our logistic partners: GLS, Post Nord or Coolrunner.

Our delivery times:

Standard delivery in Denmark: 3-5 working days (Mon-Sat)
Standard delivery in EU: 3-10 working days (Mon-Sat)

Once your parcel has been handed over to one of our logistics partners, you will receive your order's tracking number along with the delivery confirmation via email. This will allow you to check the status of your delivery online using the courier's tracking portal.

RETURNS AND EXCHANGE POLICY 

 If you are not completely satisfied with your purchase, we offer a 14-days free return and exchange service in Denmark.

For countries outside Denmark, it is the customer’s own responsibility to cover shipment costs related to returning a product, unless otherwise agreed. With the exception of faulty goods, all items must be returned to us unused, with their original, undamaged packaging.

If you need to return an item please send it to the company address:                                          SQUARELY: Herninggade 9, 3tv, Copenhagen 2100, Denmark

PAYMENTS  

We accept the following payment methods: cash in advance, credit card: Visa, Master Card, American Express, payment on account. We reserve the right not to accept certain payment methods for a given order and to refer to other payment methods. Please note that we only accept payments from accounts within the European Union (EU). You are responsible for any costs associated with money transactions.

INFORMATION REGARDING THE RIGHT OF REVOCATION  

You have the right to revoke this contract within 14 days without giving any reasons. The period of revocation is 14 days from the day on which you, or a third party designated by you (but who is not the carrier), took possession of the last item of merchandise.

In order to exercise your right of revocation you must notify us of your decision to revoke the contract by sending us an unequivocal declaration. This can be done as follows:

- By letter to the address: Squarely IVS, Herninggade 9, 3tv, Copenhagen 2100, Denmark

- Call or text to tel.: +45 21 68 94 47

- Email: squarely@squarely.dk 

REFUNDS  

Any refunds are paid automatically to the account you used for payment. For payments on account and advance payment by fundstransfer, the refund will be sent to the account from which the payment was made. If you paid by credit card, the refund will be sent to your credit card account. If you used a gift voucher for your purchase, we will credit the relevant amount to your gift voucher account.